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Financial Consumer Agency of Canada
Account Comparison Tool
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Help us improve the tool by answering the following questions.
1) Why did you use this tool today? (Select all applicable answers)
To compare different chequing and savings accounts
To find the account that best suits my needs
To compare with my current account
Other
2) Was the Account Comparison Tool helpful in achieving your goal?
Helpful
Somewhat helpful
Neither helpful nor unhelpful
Somewhat unhelpful
Unhelpful
3) After using the Account Comparison Tool, how confident are you in your ability to select the account that best suits your needs?
Very confident
Confident
Neutral
Somewhat confident
Not confident at all
4) To what extent do you think the Account Comparison Tool will help you make better financial decisions?
Helpful
Somewhat helpful
Neither helpful nor unhelpful
Somewhat unhelpful
Unhelpful
5) How easy or difficult was it to use the Account Comparison Tool?
Easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Difficult
*[If “somewhat difficult” or “difficult”] Please specify the reason
6) How satisfied are you with your overall experience with the Account Comparison Tool?
Satisfied
Somewhat satisfied
Neutral
Somewhat unsatisfied
Unsatisfied
7) How likely are you to use this tool again?
Likely
Somewhat likely
Neither likely nor unlikely
Somewhat unlikely
Unlikely
8) Please share any thoughts you might have about your experience with the tool today! *Please make sure not to enter any personal information in this box.
If you have a question for FCAC,
contact us
.
Date modified:
2023-05-30